Clear Charge Solutions

FAQ’s

What is a merchant account?

A merchant account is what allows businesses to accept credit cards as a form of payment on purchases made online, over the phone, or in person at a brick-and-mortar establishment. Merchant accounts are fully backed by a financial institution, and account sales are typically posted the merchant’s checking account within 24 – 48 hours of a transaction.

What types of cards will I be able to accept?

As a full-service payment processing provider, MerchantX can give most businesses processing for all credit card types. These cards include Visa®, MasterCard®, American Express®, Discover® Network, Carte Blanche, debit cards, ATM cards, EBT cards, gift cards and ACH/check services.

Why do I need a payment gateway?

Having a payment gateway is what allows you to process transactions securely in card-not-present environments. The payment gateway is a third-party service that acts as a vehicle to carry ecommerce transactions to the payment processor for authorization. It allows you to offer a safe and secure way for your customers to buy from you online or over the phone. MerchantX offers merchants more than five gateway options to choose from.

How long does set up take?

On average it takes two business days to get approved for a card-not-present merchant account, for our retail merchants, however, it can be as quick as a few hours. Timing is dependent up complete applications and underwriting packages, as well as answering any questions that arise during the underwriting process.

How long does it take to receive deposits?

For our US merchant accounts, most deposits will hit the checking account within 48 to 72 hours from the time the transaction takes place. International merchants sometimes receive a longer deposit time, but it is dependent upon business type.

What is a payment gateway?

A payment gateway is a vital tool that enables secure transaction processing in card-not-present environments. It serves as a third-party service that facilitates e-commerce transactions by transmitting them to the payment processor for authorization. This essential tool provides a safe and secure means for customers to make online, in-person, or phone purchases.

Do I need a payment gateway, and what does it offer?

The payment gateway is a third-party service that acts as a vehicle to carry e-commerce transactions to the payment processor for authorization. It allows you to offer a safe and secure way for your customers to buy from you online, in person, or over the phone. Clear Charge Solutions provides merchants with a selection of over five gateway options to choose from, ensuring flexibility and tailored solutions for their specific needs.